Loyalty Card

We love to treat our loyal and regular customers and encourage them to keep coming back to us to continue benefitting from our excellent service, the like of which is hard to find elsewhere!

We now offer a Loyalty Card for regular customers who have placed at least five orders AND spent in excess of £100 with us. This allows the customer to collect points on every single purchase which can then be redeemed for vouchers or against the cost of products. Points can be collected thusly:

Two points for every pound for eBay orders and four points per pound for telephone/website orders.

Once you have qualified to receive a Loyalty Card, you will automatically receive this in the post along with the order that qualified you. If you have placed more than five orders with us but not quite hit £100, then when you place an order that put's you over £100 then you will receive your loyalty card along with the applicable points. For example, if you are on £94.50 and spent exactly £10 via the website, then £5.50 would be taken from this to get you to £100 leaving £4.50. Collected as four points per pound would then give you 16 points. These would then be the start of your loyalty program, and future orders would fully qualify for points!

You can redeem points at any time, you don't need to wait for a straight figure like 100 or 1000, and you can also spend exactly the points you like. So for example if you had 146 points and wanted to use 130 for a pack of ten inline switches at £8.30 this is fine! You would then be left with 16 points and only pay £7 for the ten switches! The only requirement to redeem for vouchers is that they be done in multiples of 500 for £5, £10, £15 etc.

You don't need to quote your number on the front of your card with each purchase; our records show with a shiny badge who has a loyalty card and so points will automatically be added! If you'd like to know what points you have then feel free to email us quoting your number on the front of the card and we will email back your value! You will also receive a letter from us towards the end of the year with how many points you have.

Be aware though; to continue receiving the benefits of our Loyalty Card Scheme you need to continue to regularly shop with us! If you don't order within six months of your last order you will lose your Loyalty Card and all your points will be equally shared among our other Loyalty Card members!! If you come close to losing your card we will send you a reminder email.

Still have questions? Please feel free to message us and we'll do our best to answer this and see about adding this into the above!

DOUBLE POINTS EVENT!! THROUGHOUT THIS DECEMBER EARN EIGHT POINTS FOR EVERY POUND YOU SPEND FOR ALL OUR LOYALTY CARD HOLDERS! APPLICABLE TO WEBSITE ORDERS ONLY BETWEEN 00:00 FRIDAY 1ST DECEMBER UNTIL 23:59 SUNDAY 31ST DECEMBER 2017.